Privacy Policy

Deep Promise Foundation ("Deep Promise", "we", "us", or "our") operates the website deeppromise.org and is committed to protecting the privacy, confidentiality, and security of personal data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and internationally recognized data protection principles such as the General Data Protection Regulation (GDPR), where applicable.

Effective Date: [01 January , 2025]

Deep Promise Foundation ("we", "our", or "us"), located at Baba Khetanath Complex, Mahendergarh Road, Narnaul, Mahendergarh, Haryana, India 123001, operates the website deeppromise.org. We are a registered NGO providing services globally, including donor engagement, volunteer participation, membership programs, and a referral-based reward system. This Privacy Policy outlines how we collect, use, store, and safeguard the information of donors, volunteers, members, and referral program participants.

1. Information We Collect

Personal Identification Information: Name, email address, phone number, residential address.
Payment Information: Payment method details, transaction IDs, and donation receipts via our payment gateway partner (IDBI Bank).
Technical Data: IP address, device information, browser type, and access logs.
Volunteer/Member Data: Additional identity verification details if required for volunteer enrollment or membership validation.

2. How We Use Your Information

To process donations and issue official receipts.
To register volunteers, members, and referral participants.
To credit referral rewards according to the program structure (26% for direct level, 17% for second level, 8% for third level, and continuing as applicable).
To provide customer support and respond to queries.
To manage, track, and analyze referral chain performance.
To improve our services, campaigns, and website experience.
To comply with legal obligations and audit requirements.

3. Referral Program Data

The referral program enables users to share customized referral links. When an individual (e.g., "A") refers another user ("B"), and B registers by paying the minimum volunteer donation of INR 1000, A receives 26% as a wallet reward. Subsequent referrals (e.g., B → C → D) result in level-based rewards to A and respective participants as per defined percentage breakdown. All referral data, earnings, and chain structures are securely recorded in our system.

4. Legal Basis for Processing (GDPR Compliance)

Consent: Provided when users register, volunteer, donate, or join the referral program.
Contractual Necessity: Required to fulfil donation processing, reward disbursements, or membership obligations.
Legitimate Interest: To promote community welfare and engagement.
Legal Obligation: To comply with applicable laws under the Information Technology Act (India) and global privacy frameworks for international donors.

5. Data Retention

We retain personal information for as long as users remain active donors, volunteers, members, or referral participants, or until their account is deleted or blocked for misuse or policy violation. Financial records may be retained longer to meet statutory audit and regulatory compliance.

6. Data Sharing and Disclosure

We do not sell or trade personal data.
Payment data is securely processed via IDBI Bank payment gateway.
We may share limited information with government authorities, legal institutions, or auditing agencies if legally required.
Trusted third-party service providers may access data strictly to support operational requirements (e.g., hosting, analytics, payment processing).

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience, track referral link usage, and improve website functionality. Users can disable cookies through their browser settings; however, certain features may not function properly.

8. User Rights

Users may request:

Access to their personal data.
Correction of inaccurate details.
Deletion of their account (subject to legal and financial retention obligations).
Withdrawal from the referral or volunteer program.

9. Wallet and Rewards

Rewards earned through the referral program are maintained in a digital wallet within the platform. Users must comply with program terms to withdraw or redeem rewards. Fraudulent or abusive referral activity may result in immediate account suspension and wallet forfeiture.

10. Data Security

We implement administrative, technical, and physical security measures to protect data from unauthorized access, alteration, or misuse. Secure Socket Layer (SSL) encryption is used during transaction processing.

11. International Users

Since our services are available globally, users accessing the website from outside India agree to the transfer and storage of their data in accordance with this Privacy Policy.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

For inquiries, requests, or grievances, please contact:

Deep Promise Foundation
Baba Khetanath Complex, Mahendergarh Road, Narnaul,
Mahendergarh, Haryana, India 123001
Email: deeppromise.org@gmail.com
Phone: +91 9053885818